JetBlue Group Travel Booking Process and Policy Review
An In-Depth Look at JetBlue's Group Travel Services and Policies
Key Aspects
- booking process
- group travel policy
- security deposit
- group discounts
- customer service availability
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JetBlue Group Travel: Features
Group Travel Program
JetBlue's Group Travel program is designed for travelers flying with ten or more people on the same itinerary. This program caters to leisure, incentive, and meeting travel groups, offering them special discounts and deals to ensure a budget-friendly trip.
The airline's group booking experts are available from 8:00 a.m. to 7:30 p.m. Monday through Friday, making it convenient for travelers to get assistance with their bookings.
Types of Groups
JetBlue entertains three types of groups: Leisure Groups, Incentive Groups, and Meeting Travel. Each type of group has specific requirements and benefits, ensuring that all group travel needs are met.
Leisure groups include sports teams, church groups, and destination tours, while Incentive Groups offer flexible booking options with free unlimited name changes.
JetBlue Group Travel: Usage Instructions
Booking Process
Booking JetBlue Airlines Group tickets is straightforward. You can contact the airline’s customer representative via phone or through the official website. For phone bookings, call 1-888-JETBLUE (538-2583) and press option 2 to connect with an agent.
For website bookings, visit JetBlue Airlines' official site and fill out the group sales form if you are booking at least 60 days in advance. The airline’s personnel will review your information and respond within the next few business days.
Security Deposit
To confirm your seats, you must pay a security deposit. For North and South American routes, the deposit is $50 per person. For trans-Atlantic flights, the deposit increases to $150 per person.
It's important to note that the security deposit is non-refundable, so ensure all details are correct before making the payment.
JetBlue Group Travel: Common Issues and Problems
Deposit Refunds
One common issue travelers face is the non-refundable nature of the security deposit. This means that if plans change and the group travel is canceled, the deposit will not be returned.
To avoid this issue, ensure all travel details are confirmed and accurate before making the deposit payment.
Name Changes
Another potential problem is the cost associated with name changes. For Leisure groups, name changes can be made for $100 until 72 hours before the departure. This fee can add up if multiple changes are needed.
Incentive Groups, however, offer free unlimited name changes, providing more flexibility for last-minute adjustments.
JetBlue Group Travel: Customer Service Details
Contact Information
For any inquiries or assistance with group travel bookings, JetBlue's customer service is available via phone and chat. The group travel phone number is 1-888-JETBLUE (538-2583), and the service is available from 8:00 a.m. to 7:30 p.m. Monday through Friday.
For Incentive group bookings, call the same number and press option 3 to request a group quote.
Service Hours
JetBlue's group booking experts are available during business hours, providing timely assistance for all your group travel needs. This ensures that you can get help with your bookings and any other issues that may arise during the planning process.
If you are traveling with 8-9 people on the same flight, you can also contact the airline by chat or phone to get assistance.