Gupshup - Powering Conversational Engagement Across Industries
Empowering businesses with cutting-edge conversation cloud, tools, and platforms for B2C marketing, commerce, and support.
Key Aspects
- Customer Acquisition
- Chatbot Development
- AI CRM
- Multichannel Engagement
- Global Reach
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Gupshup Features
Conversational Tools
Gupshup offers a comprehensive suite of conversational tools designed to enhance customer engagement throughout the customer lifecycle. These tools include Campaign Manager, Bot Studio, Agent Assist, and Conversational AI, each tailored to facilitate different aspects of customer interaction.
Omnichannel Messaging
One of the standout features of Gupshup is its support for omnichannel messaging. This allows businesses to communicate with their customers across a wide range of platforms including WhatsApp, SMS, RCS, Viber, Voice, Google's Business Messaging, Instagram, Web & App, and Telegram. This broad coverage ensures that businesses can reach their customers where they are, enhancing engagement opportunities.