Streamline Documentation & Enhance User Experience with AI-Powered Knowledge Base Software

Overview

Document360 offers an AI-powered knowledge base software designed to scale with your product. It aims to provide a self-service platform for building, sharing, and managing knowledge bases, product documentation, manuals, SOPs, and Wikis.

The software is trusted by global brands and boasts features such as advanced search, rich analytics, AI-powered suggestions, and integrations with over 120 business tools.

Key Features

Document360's core product includes portals for editors, writers, and reviewers, sites for customers and employees, widgets for websites, and API documentation for developers. It also offers industry-leading features like analytics, dashboard, workflow, SEO, integrations, business glossary, ticket deflector, drive, platform API, and health check metrics.

Pricing Plans

Document360 offers simple and transparent pricing for all sizes, starting from $0. Users can explore all plans on their website, which are designed to cater to different needs and budgets.

Free Trial and Demo

Interested users can start a free trial to explore the features of Document360. Additionally, booking a demo is available for a more in-depth look at how the software can benefit specific business needs.

Core Features

Document360 provides a range of core features including a knowledge base portal for content producers, a site for customers and employees, a widget for websites, and API documentation for developers. These features are designed to streamline the documentation process and enhance user experience.

Advanced Features

Advanced features such as analytics, workflow, SEO, integrations, business glossary, ticket deflector, drive, platform API, and health check metrics are available to ensure comprehensive management and optimization of knowledge bases.

Getting Started

To get started with Document360, users can create a free account and explore the platform. Detailed tutorials and product documentation are available to guide users through the setup and usage of the software.

Mastering Document360

Document360 offers tutorials and webinars to help users master the software. These resources are designed to take documents to the next level by leveraging the full potential of Document360's features.

Support and Resources

Document360 provides customer support through various channels including email and a dedicated support page. Additionally, resources such as product documentation, webinars, and a blog are available to assist users in making the most out of the software.

Migration Assistance

For businesses looking to migrate their existing documents to Document360, the platform offers 24/7 migration assistance to ensure a smooth transition.

Launch and Updates

While the exact release date of Document360 is not specified in the provided content, the platform is actively maintained with features like 'Ask Eddy' indicating recent developments in leveraging Generative AI. Users can stay updated through the blog and webinars.