Build, Test & Scale AI Phone Agents at Scale with Bland

A Comprehensive Platform for Automated Phone Call Solutions

Key Aspects

  • No key aspects available

Tags

AICommunicationAutomationEnterpriseTechnology

Bland AI Phone Calling Platform Features

Scalability and Infrastructure

Bland AI offers infrastructure for building AI phone calling applications at scale. It ensures that even during moments of high volume, your enterprise’s infrastructure is partitioned from the general API, increasing the reliability of your phone agents.

Integration and Customization

With Bland AI, you can integrate your APIs to inject live data into phone calls, enabling your phone agent to access external APIs during calls. This feature is crucial for accessing customer records, knowledgebases, and performing actions like scheduling appointments.

Bland AI Phone Calling Platform Pricing Information

Cost Structure

Bland AI charges $0.09 per minute for connected calls, billed to the exact second. This pricing model ensures transparency and cost-effectiveness, especially for businesses with varying call volumes.

Discounts and Enterprise Solutions

For volume discounts and enterprise solutions, Bland AI offers customized packages. Businesses can submit an inquiry to explore potential discounts and tailored enterprise solutions that cater to their specific needs.

Bland AI Phone Calling Platform Usage Instructions

Getting Started

To get started with Bland AI, users need to sign up and can send their first phone call with less than 10 lines of code. This simplicity allows developers to quickly integrate Bland AI into their applications.

API Integration

Bland AI provides detailed documentation for API integration, guiding users through the process of setting up and customizing their phone agents. The platform supports various programming languages, making it accessible to a wide range of developers.

Bland AI Phone Calling Platform Comparison with Competitors

Unique Features

Compared to its competitors, Bland AI stands out with its ability to handle live call transfers, integrate live context from APIs, and offer human-like voices. These features enhance the user experience and make Bland AI a versatile solution for various industries.

Enterprise-Grade Capabilities

Bland AI's enterprise-grade capabilities, such as fine-tuning AI phone agents, custom tools integration, and dedicated infrastructure, set it apart in the market. These features are designed to meet the demands of large-scale businesses.

Bland AI Phone Calling Platform Customer Service Details

Support and Community

Bland AI offers customer support through email at [email protected]. Additionally, users can join the Discord community to get support from other no-code builders and engage with the Bland AI community.

Enterprise Solutions Inquiry

For businesses interested in enterprise solutions, Bland AI provides a direct way to connect with their team for tailored support and solutions. This personalized approach ensures that businesses get the most out of Bland AI's capabilities.

Bland AI Phone Calling Platform Common Issues and Problems

Technical Challenges

While Bland AI simplifies the process of integrating AI phone calling, users might encounter technical challenges during setup or customization. The platform's documentation and community support are resources for troubleshooting these issues.

Compatibility Concerns

Bland AI supports a wide range of programming languages and can make calls outside the US, including in Australia, the United Kingdom, India, and the rest of the world. However, confirming regional availability is essential for global businesses.